Customer Service

  • For us, customer service starts with listening to the client, working to understand exactly what they are trying to achieve and what we can do to help them meet their goal. It means being flexible and understanding that things come up in your production process that can affect indexing schedules and requirements.
  • WordCo's customers include editors, packagers and publishers who know they can count on WordCo's trained indexers to provide the quality, speed, and meticulous attention to detail they expect and deserve. There is no reason excellence cannot be combined with efficiency.
  • Authentic customer service means more than just performing a task. At WordCo, we treat every project as if it is the first project. We are committed to building relationships with our customers. We are there for you when the going gets tough.
  • Our president, Stephen Ingle, or one of his senior indexers, will respond promptly and personally to your emails or phone calls.

WordCo Indexing Services, Inc.

49 Church Street
Norwich, CT 06360 USA

voice: 877-967-3263 (877-WORDCO-3)
fax: 860-886-1155

office@wordco.com